Delivery Information
Our current estimated delivery timeframes for standard items are:
All orders are sent using a tracked service. You will be notified by email if there are any unforeseen delays to your
If your delivery contains an item on pre-order then we will wait for the full order to be assembled before we
Custom Prints
Please note that custom prints are dispatched separately to the rest of your order. If you order these items
Botany, Academic & Special Interest Books
Botany, Academic & Special Interest book titles are printed to order, and estimated delivery is 2-4
Saxtonmerlin Magazine Subscription
Please note that if you order a Saxtonmerlin Magazine Subscription, it will be are dispatched separately to the rest of your
Shipping Information
If you have received the below message at checkout, your order contains restricted item(s) or exceeds our current
Sorry, one or more items in your cart cannot be shipped to your location. Please refer to our Delivery
Restricted items
Due to import regulations, we regret that we cannot deliver the following items outside the United Kingdom:
Countries / Territories we deliver to
At present we are able to ship to the following countries/ territories:
Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany,
Gift Memberships
Gift Membership packs are sent using a tracked service. Unfortunately, we are unable to replace gift memberships that
If you have been waiting for your order and your estimated delivery timeframe has surpassed or an item is missing
Remember to include your order number and full name as this will help us search and locate your order details.
Duties, Taxes and Service Charges
Orders to EU and International addresses may be subject to local customs duty or taxes. You will need to pay any
Customs policies vary for each country, so it is advised you contact your local customs office for further
Payment Methods
The Saxtonmerlin Online Shop takes various payment methods including Paypal, Visa/Mastercard and Maestro. We cannot